The Flip option not running

Hello Support,

For some time now my SGP and Celestron AVX mount performed the Flip routine without problems. But in the latest versions of release 2 and now relase 3 does not make the Flip.

In the taskbar the planet in orange is activated and also indicates to the right side the time to reach the meridian …

The weekend we went to follow the parameters of the FLIP and the time to arrive, the time was N/A and apparently the planet was deactivated.

What files can I send to you to determine the problem?

Thank you,

Leandro

Leandro,
Logs would be a good start. Information on where to find them can be found here:

Thanks,
Jared

Hello Jared,

The log file 11/02 was not in the folder.

The next week I will send to you the log file to verify The flip situation .

Regards

Leandro

Envoye de mon iPhone

Hi Jared,

The last week end I have the same problem with the flip, when arrive the moment the flip display 2 or 3 message I not Understand and after the flip option display off.

I add the target object have relation with the log.

I remember any message display information with the pier.

Please see the attach file.

Best Regards,

Leandro

Hi,

Any news at this log?

Regards,

Leandro

Envoye de mon iPad Pro

Leandro,
We’ll need the actual logs. You can get to them from the help menu in SGP.

Thank you,
Jared

Hi,

I attach the last log.

Regards,

Leandro

Hi Jared,

This is my last log from the menu SGP.

Regards,

Leandro

Enviado desde Correohttps://go.microsoft.com/fwlink/?LinkId=550986 para Windows 10

Hello,

I send the log last week end where the flip not work again.

Regards,

Leandro

sg_logfile_20180324151720.txt (19.9 KB)

sg_logfile_20180324173659.txt (19.8 KB)

sg_logfile_20180324200636.txt (258 KB)

sg_logfile_20180324211440.txt (400 KB)

sg_logfile_20180324221320.txt (206 KB)

sg_logfile_20180324223602.txt (2.27 KB)

sg_logfile_20180324223648.txt (80.9 KB)

sg_logfile_20180324225205.txt (454 KB)

sg_logfile_20180325004222.txt (764 KB)

sg_logfile_20180325015848.txt (557 KB)

Hello,

The solution was update the las driver Celestron ASCOM where describe problem solution when flip option say TRUE.

Regards,

Leandro

Hello Support,

I can not load the log files, please give me the email where I can send.

Regards,

Leandro