Yes, this functionality is core to SGPro and it absolutely works. That said, there can be some frustration along the way to success, but luckily almost all of it is only incurred a single time (and the results saved to your equipment profile).
If you’d like to provide a log to show what is happening, we’ll be able to provide additional assistance. Further guidance is here:
It could be several things… maybe the rotator is rotating by the correct amount, but in the opposite direction, maybe a communications failure, maybe a failure to sync. The logs may be difficult to interpret, but we can help interpret.