Canon DSLR Connection Problem (80D)

[jkstorm75]

Greetings everyone! I am a brand new SGP Lite user exploring the possibilities of astrophotography with my Canon 80D DSLR.

I’ve spent about 40 minutes searching all over the place trying to find an answer as to why I cannot select (option doesn’t appear) or control my Canon 80D in SGP (Windows 10).

I have the Canon EOS utility installed and can easily connect and control the camera from there. I can also connect and control the camera via WiFi with iOS devices.

I get the feeling that the reason I can’t find the camera in the SGP drop-down menus is because I’m missing something very obvious… so obvious that I get zero hits on the internet and the SGP documentation. Every other problem I’ve seen so far starts off with something like “I can connect to the camera but…” - I wish I was that far.

Help?!
Best,
-JKStorm75

[Jared]

You should have the option for Canon EOS in the drop down:

Also make sure your camera is in Bulb (if it has Bulb) or Manual (if no Bulb).

Jared

[jkstorm75]

Here’s my view:

[Jared]

Something is definitely not right there. Can you attach a log?

How to report issues or ask for help

Hi folks, In order to expedite your requests for help, we politely ask that, before posting, you take a look through the help file to see if it answers your question. One is installed with every copy of SGPro and has search functionality. Finally take a look through the forum (using forum search) to see if others have experienced a similar problem. If you still can’t figure out how to resolve your issue, by all means, ask for help. Here’s how: As a general rule, when requesting help: Cre…

Jared

[jkstorm75]

Here’s the log file. I did look at the software documentation first before posting. I didn’t find anything when searching on camera, dslr, or canon keywords. I also looked at the Getting Started options which gave me the same result.

[10/07/20 06:55:19.884][DEBUG][Unknown][NONE] .NET Framework Version: 4.7.2
[10/07/20 06:55:20.265][DEBUG][Main Thread][NONE] License validation failed (unknown error).
[10/07/20 06:55:24.184][DEBUG][Main Thread][NONE] SGLite free license…
[10/07/20 06:55:24.184][DEBUG][Main Thread][NONE] Last attempt to migrate failed… loading default settings and start SGPro…
[10/07/20 06:55:24.993][DEBUG][Main Thread][NONE] Error loading notification settings! Could not find file ‘C:\Users\jkstorm75\AppData\Local\SequenceGenerator\Sequence Generator Pro\notifications.sgd’.
[10/07/20 06:55:25.000][DEBUG][Main Thread][NONE] ===== S E Q U E N C E G E N E R A T O R (v3.2.0.609) =====
[10/07/20 06:55:25.053][DEBUG][Main Thread][NONE] OS: Microsoft Windows 10 Enterprise
[10/07/20 06:55:25.264][DEBUG][Auto Guider Error Thread][NONE] Entering Auto Guider message dispatch loop…
[10/07/20 06:55:25.264][DEBUG][Focuser Thread][NONE] Entering Fouser message dispatch loop…
[10/07/20 06:55:25.265][DEBUG][Camera Thread][NONE] Entering camera message dispatch loop…
[10/07/20 06:55:25.265][DEBUG][TEC Thread][NONE] Entering TEC message dispatch loop…
[10/07/20 06:55:25.265][DEBUG][Filter Wheel Thread][NONE] Entering Filter Wheel message dispatch loop…
[10/07/20 06:55:25.266][DEBUG][Rotator Thread][NONE] Entering Rotator message dispatch loop…
[10/07/20 06:55:25.267][DEBUG][Safety Thread][NONE] Starting safety monitor…
[10/07/20 06:55:25.267][DEBUG][Auto Guider Thread][NONE] Entering Auto Guider message dispatch loop…
[10/07/20 06:55:25.267][DEBUG][Dome Thread][NONE] Entering Dome message dispatch loop…
[10/07/20 06:55:25.268][DEBUG][Environment Device Thread][NONE] Starting environment device monitor…
[10/07/20 06:55:25.272][DEBUG][Telescope Thread][NONE] Entering Telescope message dispatch loop…
[10/07/20 06:55:25.293][DEBUG][Main Thread][NONE] Settings changed (or loaded)…
[10/07/20 06:55:25.293][DEBUG][Main Thread][NONE] ****************** SETTINGS DUMP **************
[10/07/20 06:55:25.307][DEBUG][Main Thread][NONE] {“_migrationStatus”:“running”,“_settingAfTestPackPath”:“”,“_settingAlnitakComPort”:“”,“_settingAstroArtDisplayInstructions”:true,“_settingAutoSave”:true,“_settingBasename”:“”,“_settingCameraOverhead”:“”,“_settingCanonFileFormat”:“Single Image (CFA FITS)”,“_settingCpPosition”:“1018, 524”,“_settingDataDirectory”:“C:\Users\kowtkoj\AppData\Local\SequenceGenerator\”,“_settingDefaultDirectory”:“”,“_settingDelayBetween”:0,“_settingDelayFirst”:0,“_settingFinishFullEvent”:true,“_settingFliFlushHigh”:0,“_settingFliFlushLow”:0,“_settingIgCopyAndRenameFiles”:false,“_settingIgCopyLocation”:“”,“_settingIgLastCsvFolder”:“”,“_settingIgLastFileFolder”:“”,“_settingIgLastFolder”:“”,“_settingIgOverwriteExisting”:false,“_settingIgRenameFiles”:false,“_settingIgRenameStringLocation”:2,“_settingIgRenameType”:0,“_settingIgSubFolders”:false,“_settingImportFromCfw”:true,“_settingLastAscomCamera”:“”,“_settingLastAscomFilterWheel”:“”,“_settingLastAscomFocuser”:“”,“_settingLastAscomTelescope”:“”,“_settingLastImageSaveFolder”:“”,“_settingLastSGSaveFolder”:“”,“_settingLastUpdateCheck”:“2020-10-06T15:40:47.8550562-07:00”,“_settingMdiAutoStretch”:false,“_settingMdiLastImageDir”:“”,“_settingMdiLocation”:“-8, -8”,“_settingMdiMouseAction”:“Stretch”,“_settingMdiNewWindow”:false,“_settingMdiPhdDecColor”:“Red”,“_settingMdiPhdDisplay”:“RA/Dec”,“_settingMdiPhdRaColor”:“Blue”,“_settingMdiPhdScale”:“100”,“_settingMdiPhdZoom”:40,“_settingMdiShowCrosshairs”:true,“_settingMdiShowStatusTrip”:true,“_settingMdiShowToolStrip”:true,“_settingMdiSize”:“2576, 1416”,“_settingMdiState”:“maximized”,“_settingMfPosition”:“870, 456”,“_settingMicroTouchLocation”:“”,“_settingNagger”:false,“_settingNaggerText”:“”,“_settingNumEvents”:5,“_settingPinpointCatalog”:“”,“_settingPlateCamBlank”:“”,“_settingPlateCamScale”:0.0,“_settingRecentSequences”:“”,“_settingSBIGCfwPort”:“”,“_settingSBIGCfwUseRS232”:false,“_settingSBIGConnection”:“USB”,“_settingSBIGFilterWheel”:“Auto Detect”,“_settingSBIGLpt1Address”:“378”,“_settingSBIGLpt2Address”:“278”,“_settingSBIGLpt3Address”:“3BC”,“_settingShowTooltipHelp”:true,“_settingSoundCompleted”:“”,“_settingTempFiles”:“C:\Users\kowtkoj\AppData\Local\SequenceGenerator\Temp”,“_settingUseSequenceOptions”:false,“_WindowGeometry”:“”,“_WindowGeometryOpen”:“”,“_settingTemperHumColor”:“Grey”,“_settingTemperhumInterval”:300.0,“_settingTemperHumUnits”:“C”,“_settingEnableImageHistory”:false,“_settingHfrColor”:“RoyalBlue”,“_settingStarsColor”:“OrangeRed”,“_settingAutoRecoveryActive”:false,“_settingNikonDataFormat”:“FITS”,“_settingLastNikonType”:“Auto Connect”,“_settingAutoStretchLevel”:“Low”,“_settingSBIGGuider”:“None”,“_settingSBIGFanOffWithTec”:false,“_settingQSIFanOffWithTec”:false,“_settingProfileDirectory”:“C:\Users\kowtkoj\AppData\Local\SequenceGenerator\Sequence Generator Pro”,“_settingLookForTemperDevices”:false,“_settingCanonMirrorSettle”:0,“_settingSBIGEthernetIP”:“0.0.0.0”,“_settingSBIGAutoDetectIp”:true,“_settingLastAscomSafetyMonitor”:“”,“_settingTemperHumUserHumidityComp”:0.0,“_settingTemperHumUserTempComp”:0.0,“_settingQSIFanSpeed”:2,“_settingCanonAfBinning”:1,“_settingNikonAfBinning”:1,“_settingFliNormalSpeedMode”:0,“_settingFliHighSpeedMode”:0,“_settingFliRbiMitigation”:false,“_settingPhd2InstallPath”:“”,“_settingNikonUseBulbModeAlways”:false,“_settingRecoveryDuration”:90,“_settingRecoveryInterval”:10,“_settingCaptureCalFramesAlways”:false,“_settingPlateSolve3Catalogs”:“”,“_settingAstrometryNetEndpoint”:“Astrometry.NET (Remote)”,“_settingCheckForUpdatesOnStart”:true,“_settingLogApiCalls”:false,“_settingHelpLanguage”:“English”,“_settingDefaultMfwFov”:4.0,“_settingEventSuffixes”:,“_settingFocusLockDirectory”:“”,“_settingLoadLastSequence”:true,“_settingLastSequence”:“”,“_settingShowPopupInfo”:false,“_settingShowPopupAlert”:true,“_settingShowPopupError”:true,“_settingShowPopupWarn”:true,“_settingShowPopupImageComplete”:false,“_settingRestartAfterUnsafe”:false,“_settingFindStars”:“”,“_settingShowBetas”:false,“_settingRotatorAngleOffset”:0.0,“_settingFormScaleWarning”:false,“_settingTrialQuestionsAsked”:false,“_settingMosaicOverlap”:20,“_settingAstrometryNetEndpointList”:,“_settingSimDownloadTimesPlate”:false,“_settingSimDownloadTimesAf”:false,“_settingLastAscomDome”:“”,“_settingLastAscomRotator”:“”,“_settingShutdownAbortOptions”:false,“_settingShutdownAbortDelay”:0,“_settingMoveToNextTargetOnRecoveryFail”:false,“_settingHasSeenQsiUpdateDriverNotice”:false,“_settingDontShowAgain”:{},“_settingPlateSolve2ApmDirectory”:“”,“_settingPlateSolve2Ucac3Directory”:“”,“_settingAstapDirectory”:“C:\Program Files\astap\”,“_settingMfwPreferGrayscaleImages”:false,“_settingPreferredMfwCenteringOption”:“”,“_settingPreferredMfwRotateOption”:false,“_settingPreferredMfwWorkingImageOption”:false,“_settingAllowUsageStats”:false,“_settingPromptedToAllowUsageStats”:true}
[10/07/20 06:55:25.307][DEBUG][Main Thread][NONE] ************** END SETTINGS DUMP **************
[10/07/20 06:55:25.428][DEBUG][Main Thread][NONE] Performing initialization…
[10/07/20 06:55:25.448][DEBUG][Main Thread][NONE] Retreiving new equipment objects…
[10/07/20 06:55:25.448][DEBUG][Sequence Thread][NONE] Entering sequence message dispatch loop…
[10/07/20 06:55:25.448][DEBUG][Main Thread][NONE] New camera object (No Camera) dispatched…
[10/07/20 06:55:25.450][DEBUG][Main Thread][NONE] New filter wheel object (No Filter Wheel) dispatched…
[10/07/20 06:55:25.451][DEBUG][Main Thread][NONE] New environment device object (No Environment Device) dispatched…
[10/07/20 06:55:25.451][DEBUG][Main Thread][NONE] New focuser object (No Focuser) dispatched…
[10/07/20 06:55:25.452][DEBUG][Main Thread][NONE] New telescope object (No Telescope) dispatched…
[10/07/20 06:55:25.452][DEBUG][Main Thread][NONE] New rotator object (No Rotator) dispatched…
[10/07/20 06:55:25.453][DEBUG][Main Thread][NONE] New dome object (No Observatory) dispatched…
[10/07/20 06:55:25.453][DEBUG][Main Thread][NONE] New flat box object (No Flat Box) dispatched…
[10/07/20 06:55:25.453][DEBUG][Main Thread][NONE] New safety monitor object (No Safety Monitor) dispatched…
[10/07/20 06:55:25.454][DEBUG][Main Thread][NONE] New auto guider object (No Auto Guider) dispatched…
[10/07/20 06:55:25.454][DEBUG][Main Thread][NONE] New plate solver object (No Plate Solver) dispatched…
[10/07/20 06:55:25.455][DEBUG][Main Thread][NONE] Checking if version check is required…
[10/07/20 06:55:25.609][DEBUG][Cleaner Thread][NONE] Running cleanup…
[10/07/20 06:55:25.609][DEBUG][Main Thread][NONE] UI layout found, loading layout at C:\Users\kowtkoj\AppData\Local\SequenceGenerator\sg_ui_config.xml
[10/07/20 06:55:25.610][DEBUG][Cleaner Thread][NONE] Cleaning 0 files in directory C:\Users\kowtkoj\AppData\Local\SequenceGenerator\Temp.…
[10/07/20 06:55:25.610][DEBUG][Cleaner Thread][NONE] Cleaning multi camera registration file…
[10/07/20 06:55:25.610][DEBUG][Cleaner Thread][NONE] Cleaning finished…
[10/07/20 06:55:26.758][DEBUG][Main Thread][NONE] Performing full form reset (with default data)…
[10/07/20 06:55:26.758][DEBUG][Main Thread][NONE] Retreiving new equipment objects…
[10/07/20 06:55:26.758][DEBUG][Main Thread][NONE] New camera object (No Camera) dispatched…
[10/07/20 06:55:26.767][DEBUG][Main Thread][NONE] New filter wheel object (No Filter Wheel) dispatched…
[10/07/20 06:55:26.767][DEBUG][Main Thread][NONE] New environment device object (No Environment Device) dispatched…
[10/07/20 06:55:26.768][DEBUG][Main Thread][NONE] New focuser object (No Focuser) dispatched…
[10/07/20 06:55:26.768][DEBUG][Main Thread][NONE] New telescope object (No Telescope) dispatched…
[10/07/20 06:55:26.769][DEBUG][Main Thread][NONE] New rotator object (No Rotator) dispatched…
[10/07/20 06:55:26.769][DEBUG][Main Thread][NONE] New dome object (No Observatory) dispatched…
[10/07/20 06:55:26.770][DEBUG][Main Thread][NONE] New flat box object (No Flat Box) dispatched…
[10/07/20 06:55:26.770][DEBUG][Main Thread][NONE] New safety monitor object (No Safety Monitor) dispatched…
[10/07/20 06:55:26.770][DEBUG][Main Thread][NONE] New auto guider object (No Auto Guider) dispatched…
[10/07/20 06:55:26.771][DEBUG][Main Thread][NONE] New plate solver object (No Plate Solver) dispatched…
[10/07/20 06:55:26.812][DEBUG][Main Thread][NONE] Populating the form controls…
[10/07/20 06:55:27.148][DEBUG][Main Thread][NONE] Loading custom filter names…
[10/07/20 06:55:27.148][DEBUG][Main Thread][NONE] PopulateDataModel: Transferring view to the data model…
[10/07/20 06:56:58.405][DEBUG][Main Thread][NONE] Aborting sequence:
[10/07/20 06:56:58.406][DEBUG][Main Thread][NONE] Set sequence abort
[10/07/20 06:56:58.411][DEBUG][Focuser Thread][NONE] Focuser Dispatch loop: Received SGM_TERMINATE…
[10/07/20 06:56:58.418][DEBUG][Filter Wheel Thread][NONE] Filter Wheel Dispatch loop: Received SGM_TERMINATE…
[10/07/20 06:56:58.418][DEBUG][Sequence Thread][NONE] Dispatch loop: Received SGM_TERMINATE…
[10/07/20 06:56:58.419][DEBUG][TEC Thread][NONE] TEC Dispatch loop: Received SGM_TERMINATE…
[10/07/20 06:56:58.419][DEBUG][Auto Guider Thread][NONE] Auto Guider Dispatch loop: Received SGM_TERMINATE…
[10/07/20 06:56:58.419][DEBUG][Telescope Thread][NONE] Telescope Dispatch loop: Received SGM_TERMINATE…
[10/07/20 06:56:58.419][DEBUG][Camera Thread][NONE] Camera Dispatch loop: Received SGM_TERMINATE…
[10/07/20 06:56:58.479][DEBUG][Main Thread][NONE] Performing clean up…
[10/07/20 06:56:58.479][DEBUG][Main Thread][NONE] Aborting sequence:
[10/07/20 06:56:58.479][DEBUG][Main Thread][NONE] Set sequence abort

[Jared]

Something is definitely wrong there. We’ll look at addressing it. You should certainly have more equipment than that. It looks like it’s not just the camera but all equipment that is missing when in a trial.

Jared