Can't connect QSI 683

My QSI 683 connects fine with SkyX, however it gives me this error message when I try to connect with SGP
Ascom Platform 6.4 SP1 -
Net Framework 4.0
Windows 10 latest updates

What should I try next? Thanks in advance!

I have the identical camera and it works perfectly with SGP. I know this isn’t helpful, but success will come.

Yes, my QSI camera has worked before with SGP. Not sure what is going on here. This is after a new computer was put into place.

Okay, I downloaded the drivers from the QSI website and retried and it connected. I thought the drivers were already installed by SGP and / or Software Bisque, but perhaps not.