Downloading permananent

When I take an image the action “Downloading” never finish. And I can’t save the images.
What can I do to save the images.

I use GGP 4.3.0 but the problem was with the last version too

You did not identify the camera you use, I had this problem with ZWO ASI071 when I used a USB3 cable longer than 6 ft. SGP would get stuck ‘downloading’. I solved the problem with a much better powered USB3 cable. I actually had to try a few before I found one that actually worked.

1 Like

As REManard said, try a new cable.
Also try a different USB port on the computer if you have one. Also re-installing the drivers has fixed some issues I’ve had.

If you’d like to include logs showing the issue, they may have additional info that will be helpful in troubleshooting. Additional guidance is here:

How to Submit Logs in SGPro - Sequence Generator / SGPro Support - Main Sequence Software (sequencegeneratorpro.com)