Hi all, I’ve just tried to upgrade to the Planewave PWI4 software, having been using PWI3 for many years. THE PWI4 software connects successfully to the planewave focuser, dew heater etc., however when I start SGP and try to connect the focuser, it returns:
‘Error connecting to Planewave Focuser (vis PWI4)’,
The log file states the below:
“[12/14/25 18:48:43.630][DEBUG][Main Thread][NONE] Connecting ASCOM focuser…
[12/14/25 18:48:47.668][DEBUG][Main Thread][NONE] Failed to connect to focuser. : Unable to connect to PWI. Check that the application is running and connected to the focuser.
Additional details:
The operation has timed out (System.Net.WebException)
at ASCOM.PWI4.Focuser.<>c__DisplayClass22_0.<set_Connected>b__0()
at ASCOM.PWI4.CallLogger.LogCall(String category, String logPrefix, Action action)
at ASCOM.PWI4.CallLogger.LogCall(Object arg1, Action action)
at ASCOM.PWI4.Focuser.set_Connected(Boolean value)
at ASCOM.PWI4.Focuser.<>c__DisplayClass40_0.<set_Link>b__0()
at ASCOM.PWI4.CallLogger.LogCall(String category, String logPrefix, Action action)
at ASCOM.PWI4.CallLogger.LogCall(Object arg1, Action action)
at ASCOM.PWI4.Focuser.set_Link(Boolean value)
at u1.jd()
[12/14/25 18:48:47.668][DEBUG][Main Thread][NONE] Disconnecting ASCOM Focuser: ASCOM.PWI4.Focuser”
Previously with PWI3 connecting would start the PWI3 application, do I need to start the PWI4 application now prior to running SGP based on the log message “ Unable to connect to PWI. Check that the application is running and connected to the focuser.” or am I missing something obvious and apologies if I am.
Thank you