I can't access the program, it's not responding

[Ken]

Hi there,

Profiles and sequences are not related to installing and uninstalling. Feel free to re-install without fear of losing profiles or sequences.

If you’d like to provide a log to show what is happening, we’ll be able to provide additional assistance. Further guidance is here:

How to Submit Logs in SGPro

Hi folks, Please help us keep support requests organized so we don’t drop them. Support requests go in here: #sequence-generator:sgpro-support Please try to create them in there. We will try to help move them in there also. We spend a lot of time asking for more data. If you create a topic in here, we provide a template to help guide the support request. There is a new option in the Help menu. The “Report a Problem” item will open up a new ticket for you, provide required information and …