Licence key code

I purchased SGPro,but I can only seem to download the free trail version.
When I want to retrieve the code , it is saying that I must purchase a version
How to get the code ?

https://www.sequencegeneratorpro.com/how-to-activate-sgpro/

Hope this helps.

No because they said that I have no licence key !!!

Fear not, you have a license key. Just an issue with our system at the moment. We’re working to resolve it.

Thank you,
Jared

The licensing issues have been resolved @sylvie I have emailed you.

Thank you,
Jared

All is OK
Thank you
Sylvie