Licence Not found despite having 3 remaining licences

Hello, my old Laptop died so I had to get a new one. Installed SGP 3…1.0.054 on a new Windows 10 Laptop, go to register it and it says “Licence not found”, Password and user name are correct.


The most common cause of this is having a SGP2 license and attempting to use it with SGP3. If that is the case you can download SGP2 from our website and install that. If that is not the case please email us at and we can help you there vs the forum since we’ll need your email address and other information.

Thank you,

That was the issue, thanks very much.