December 9, 2019, 7:30pm
Having plate solve problems after uploading .404
I slew and hit centre but the plate solve image fails to download. Then won’t abort. I have to exit SGP and start again.
Frame and focus images download, sequence images download but plate solve images fail to download each time.
Anyone help with this. Re-booting the laptop doesn’t make any difference.
December 9, 2019, 7:52pm
We will need more information to be able to help. Please send us logs, SGPro and OS versions and we’ll take a look.
More information here
How to Submit Logs in SGPro - SGPro Support - Main Sequence Software
Support requests go in this category
December 9, 2019, 10:11pm
Re: Failure of image download during Plate Solve using plate solve 2.
Here is the log file for tonight’s full session. The top section has all the SGP and OS details the bottom of the log gives a new sequence, attempted plate solve and shut down details.
Sorry it’s a long file. I didn’t know where to edit it so left well alone.
Clear skies, Francis
(Attachment sg_logfile_20191209184922.log is missing)
December 9, 2019, 11:29pm
Please take a look at the link I sent above detailing how to get logs to us.