Problem connecting to Apogee camera

I recent got an Apogee U16M camera and FW50 EFW. I am having problems connecting with SGP. I finally got them to connect with the Apogee search utility, but shortly after connecting the camera now disconnects with an “external disconnect error”. The camera did work once or twice. Suggestions? A problem with the camera?

Peter Bresler

I got this problem solved. The camera and filter wheel need to be power cycled if SGP is closed and re-opened. Each needs to be selected first with the wrench before connecting them.