QSI690 Cooling Error

I dug around and found a few 2 year old posts on this problem but wanted to see if any new ideas have come to light.

My QSI690 is getting a cooling temp error late into the night while sleeping and it will shut down the sequence and park the mount. Last night I was up to 14 twenty minute exposures when it happened. I reopened SGPRO and got it started again only to wake up an hour later to find that it happened again.
Anybody have any new data on this issue. I’m using a powered HUB which has been in use all year. I will change the cable tonight, but just wanted to run this by y’all before tonight.

Thanks Sean

@h2opolo

If you can provide the log, we can see, specifically, what error you are getting. We probably won’t be able to do anything about it, but it will be good information to pass on to QSI.

Sure no problem. Give me a few minutes. Thank you. Upon inspection a minute ago I can see that the adapter on the power side going into the camera is a tad loose. I wrapped a Velcro strap around it and pulled it snug to the camera body so it won’t wiggle when the angle is changing.

10/02/19 02:09:57.283][DEBUG] [PHD2 Listener Thread] Unknown object from PHD2: {“Event”:“SettleBegin”,“Timestamp”:1570000197.233,“Host”:“DESKTOP-15G5V3A”,“Inst”:1}
[10/02/19 02:09:57.332][DEBUG] [Sequence Thread] PHD2 GetPhdStatus - Post-Wait: Guiding
[10/02/19 02:09:57.332][DEBUG] [Sequence Thread] EventMarker 173 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:09:57.332][DEBUG] [Sequence Thread] User has elected to skip guider settling over time…
[10/02/19 02:09:57.332][DEBUG] [Sequence Thread] Waiting for Auto Guider distance to fall below 0.5
[10/02/19 02:09:57.332][DEBUG] [Sequence Thread] PHD2 distance request…
[10/02/19 02:09:57.332][DEBUG] [Sequence Thread] PHD2 distance request returned 0.4…
[10/02/19 02:09:57.339][DEBUG] [Sequence Thread] Distance is below 0.5, starting timer…
[10/02/19 02:09:57.841][DEBUG] [Sequence Thread] PHD2 distance request…
[10/02/19 02:09:57.841][DEBUG] [Sequence Thread] PHD2 distance request returned 0.4…
[10/02/19 02:09:57.858][DEBUG] [Sequence Thread] Distance stayed below 0.5 for 0 seconds, done settling…
[10/02/19 02:09:57.859][DEBUG] [Sequence Thread] Auto guider has settled…
[10/02/19 02:09:57.868][DEBUG] [Sequence Thread] EventMarker 8 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:09:57.868][DEBUG] [Sequence Thread] EventMarker 9 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:09:57.868][DEBUG] [Sequence Thread] EventMarker 10 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:09:57.868][DEBUG] [Sequence Thread] Finished sending frame capture. Entering wait mode…
[10/02/19 02:09:57.868][DEBUG] [Sequence Thread] EventMarker 11 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:09:57.868][DEBUG] [Sequence Thread] EventMarker 12 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:09:57.873][DEBUG] [Camera Thread] SGM_CAMERA_CAPTURE message received…
[10/02/19 02:09:57.878][DEBUG] [Sequence Thread] EventMarker 13 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:09:57.902][DEBUG] [Camera Thread] ASCOM (QSI) Camera: setting gain to HIGH…
[10/02/19 02:09:57.902][DEBUG] [Camera Thread] ASCOM (QSI) camera: setting normal speed readout…
[10/02/19 02:10:07.583][DEBUG] [PHD2 Listener Thread] PHD2: Settle done received: GOOD
[10/02/19 02:10:31.095][DEBUG] [Main Thread] PopulateDataModel: Transferring view to the data model…
[10/02/19 02:10:31.162][DEBUG] [MF Update Thread] Performing serialize…
[10/02/19 02:24:43.838][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Cannot Get CCD Temperature
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:24:43.841][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerPower. : Camera Error
at QSICameraLib.CCDCameraClass.get_CoolerPower()
at or.gr(Boolean A_0)
[10/02/19 02:24:43.991][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:24:44.998][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:24:53.625][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:25:01.273][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:25:02.284][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:25:10.870][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:25:18.509][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:25:19.488][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:25:28.092][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:25:35.730][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:25:36.706][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:25:45.309][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:25:52.950][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:25:53.924][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:26:02.526][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:26:10.170][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:26:11.151][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:26:19.787][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:26:27.437][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:26:28.444][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:26:37.070][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:26:44.721][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:26:45.695][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:26:54.298][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:27:01.942][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:27:02.952][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:27:11.549][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:27:19.192][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:27:20.168][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:27:28.765][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:27:36.412][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:27:37.387][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:27:45.970][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:27:53.616][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:27:54.590][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:28:03.233][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:28:10.884][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:28:11.891][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:28:20.477][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:28:28.120][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:28:29.099][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:28:37.683][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:28:45.324][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:28:46.297][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:28:54.900][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:02.545][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:29:03.568][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:12.194][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:19.843][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:29:20.851][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:29.440][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:37.094][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:29:38.086][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:46.674][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:54.315][DEBUG] [CP Update Thread] Caught exception while getting filter wheel position. FW is expecting to be STOPPED! Returning (6). : Camera Error
at QSICameraLib.CCDCameraClass.get_Position()
at os.ih()
[10/02/19 02:29:55.289][DEBUG] [CP Update Thread] ASCOM (QSI) Camera: Error in GetCoolerTemp. : Camera Error
at QSICameraLib.CCDCameraClass.get_CCDTemperature()
at or.gn(Boolean A_0)
[10/02/19 02:29:58.016][DEBUG] [Sequence Thread] EventMarker 15 - t:WIZARD-1 (0); e:0; f:14; o:
[10/02/19 02:29:58.016][DEBUG] [Sequence Thread] Waking from exposure time sleep period…
[10/02/19 02:29:58.016][DEBUG] [Sequence Thread] Checking to see if the CCD has a temp…
[10/02/19 02:29:58.016][DEBUG] [Sequence Thread] Saving the CCD temp…
[10/02/19 02:30:02.791][DEBUG] [Camera Thread] ASCOM (QSI) Camera capture. : Camera Error
at QSICameraLib.CCDCameraClass.get_ImageReady()
at or.ie(pk A_0, rj& A_1)
[10/02/19 02:30:02.792][DEBUG] [Camera Thread] ASCOM (QSI) Camera: Attempting to abort exposure…
[10/02/19 02:30:02.793][DEBUG] [Camera Thread] ASCOM (QSI) Camera: Error when trying to abort exposure. : Cannot Get Can Abort
at QSICameraLib.CCDCameraClass.get_CanAbortExposure()

@h2opolo

I can’t be certain, but I think that, in this state, the CFW is reporting that it is always moving and looks to never get to a state where it reports that it is stopped. The error fetching CCD temp is probably related to this.

Make sure your QSI drivers are up to date.

Okay sounds good. I’ll give it a whirl.
Thanks