Hi. I recently renewed by expired license, and went to subscription mode with auto renew. I downloaded the latest 32 bit version. But at the very top of the program, it says (Subscription Expired). I don’t see an option under help to enter my license key. When I just clicked Report an issue, it also says "No Premium Support (Subscription expired). What do I need to do?
Useful Info
OS: Microsoft Windows 10 Home
Ver: 4.3.0.1305 (32-bit)
.NET: 4.8
ASCOM: 6.6.1.3673
You can find guidance on how to activate SGPro here:
Hi,
I have the same problem. Not able to locate how to activate my renewal. The software tells me that the subscription is still expired.
Thank you in advance for your assistance.
Nick
Hi Nick. Please email support@mainsequencesoftware.com for licensing and payment issues. It is easier to exchange certain details that may be considered private.
Hi Ken,
Thank you for your answer. I will contact you in PM at the email address you provided.
Kind regards,
nick