Description when I try to run a sequence or change a sequence suddenly the sequence page, module expands so that bottom of the page where is buried and can not be seen. there fore you can not run the sequence or stop it. I do not seem to be able to minimize or return to original size which fits nicely on my laptop screen. What did I do or how to recover?
I had this some time ago with older versions and with other apps. I found I had to open it in a larger screen and move things around so that when I opened it in a smaller screen, everything was visible. I will have to check, but I recall there may be something that resets windows positions and sizes.
Again I have had the sequence page become too long for the lap top screen. I can not find a way to fix this except shut down SGP and restart which is not a great option. I have looked up the mircrosoft windows 10 suggestion such as using alt-spacebar and then toggling the up an down buttons to no avail. this is a sporadic major annoyance and disaster when it happens. I do not have a log file for this.
Approx time of issue: 6/22/2023 10:09 PM
Useful Info
OS: Microsoft Windows 10 Home Ver: 3.2.0.613 .NET: 4.8
I’m not really certain how to interpret this. Are you saying that the sequencing window is fine and then all of a sudden it just “becomes” larger? Is there some kind of event? Have you tried SGPro 4? Your account does have access to it…
Yes, I never received a solution. I have been putting up with this. So again, I had the same problems last weekend. I opened the sequencer, added the target ect and noted the depth of the sequencer page was deeper than that of my laptop. In addition it had a large space between the last items on the event listing and the bottom of the page. I therefore could not control the program. I had to restart SGP twice to spontaneously rectify this issue. The same thing happened using the flat field module. I thought I shot a screen shot of this but can not find it currently. Succently how is one to shrink the depth of the window so one can see the bottom of actionable open process?? thanks
my screen resolution is at 1920x1080 which is the max on this laptop. I can make the typing smaller than nominal but I don’t think that is the answer as this is a variable thing. I sent you two screen shot examples that loaded at the same session, one overflowing the other normal all from the same access time… Sometimes the sequencer has its normal 5 options showing followed by a large blank space with the controls flowing off the bottom of the page making them in accessible.
If it helps, sitting at my screen with a resolution of 2560x1440, my SGP main window is 1343 x 965, and is very close to the bottom left corner of my screen. When I bring up the Flats Calibration Wizard the dialog box is 578 x 782.
@jacobson,
are you using a remote desktop to access your screen, or are you at the monitor?
Is your SGPro main window maximized?
I keep trying to answer via my emailer; mistake. so I have maximized my display as it has been. I have had the screen resolution at is max as well. YOu know this problem as ocurred in both of my HP laptops periodically. So I ask again am I doing something wrong in starting sgp? Is there some coding issue that occurs? This is the only software that has experienced this issue.
I have added my user log of the last day this occured Ie the day I shot the window for your information.
Unable to upload!. how do I add the log file which may demonstrate some sort of abnormal behavior of your program or my laptop. ??
@jacobson It seems like you may have windows magnification settings (aka scale) enabled possibly? You can right click your desktop, select Display Settings and then on that dialog, find this:
SGPro is developed to accommodate for HD (1920x1080) screens and better. You certainly qualify here, but it seems like your scale settings might be effectively reducing the amount of space available for display. In other words, if you have a scale of 150% set then that Flats Calibration Windows (which is 782px tall) would effectively occupy 1173px. The screenshot you sent would seem to match that. In all, this is to say that HD monitors are supported only if no scaling is used.
In terms of the first screenshot you sent of the Sequencer Window, I am unsure how to interpret that… are you reporting something is not rendered correctly in it?
This is built directly into SGPro. Further guidance is here: SGPro - Help
YOu may be absolutely correct. I reduced the screen to 100% which produced much more room thus that may be it!!!. I had it set at the recommended 125. Ignore the other screen shot as it was to show you what normal looked like. Thanks. I’ll fly with this for awhile and just see what happens. Thanks
over flow of process window on screen as previously discussed and can be seen on a previously submitted screenshot. Only recourse is to flip screen to landscape mode then one can see the bottom of the process window
I have no idea what triggers this periodic phenomenon on both of my laptops; HP running w10 and w11. Help is appreciated.