SGP don't recognise my 8 filter wheel

Sequence Generator
1

Hello,

Not sure if this has happened to anyone else, but if it has I love to hear what you did to solve it.

I have a QSI 638 sw 5 which I recently upgraded to an 8 filter wheel carousel. I followed the instructions, changed the 5 filter carousel to the 8 filter, flipped the internal switch from 5 to 8.

What happens is that SGP don’t recognise my 8 filter carousel. in fact the filter wheel function do not even work at all now.

2

Need to update the driver ??

3

for the cameras you mean ?

I have tried

4

I don’t know the devices, but I meant for the filter wheel, if it uses one ??

5

Yes it does, unfortunately it seems to be something with QSI as Maxim DL also has problems accepting the carousel.

6

You might try downgrading the driver. I couldn’t get the newer driver to work either on my 8-position wheel (albeit on a QSI 690). An older driver has worked for me, though (version 7.4.1824.0).

Best regards,
Craig

7

Hello,

The issue was mechanical. QSI had somehow fitted the T-mount adapter with screws that were too long which resulted in my carousel not being able to move.
Problem solved :slight_smile:

8

I am glad you got that resolved and sorry to hear that QSI (or ATIK, I suppose) caused your problem and didn’t realize it. Clear skies…