Using SGP 4.4 (latest stable version) with an Artesky 250 USB flat panel, it connects without issues, but trying to vary the panel light intensity takes forever and in the mean time the SGP is frozen. Trying to push any other buttons will crash SGP Pro. If you wait long enough (minutes) it will change the intensity and then trying to adjust it again restarts the process of waiting. Same behavior in both 64 bits and 32 bits 4.4 software.
I remember that last year, when using 4 version I did not had this problem.
I have tried using the SGP 3.2 32 bits, latest available version ad it behaves normally, the light intensity adjustments is instant and no freezing, and it works without issues.
Still I would prefer to use version 4.4 64 bits for all tasks.
I have installed the latest version of Artesky software.
Any settings in the SGP 4.4 that I need to be aware of?
I have tried again today, SGP Version 4.4.1 64 bits. Time of the attempt, around 13:00 MST.
I only connected the Artesky Flat panel. The connection was quick and no issues. When trying to change the panel light intensity from inside SGP, the cursor could move all the way to level 255, but no change in the light intensity, and after few motions, it freeze SGP interface… After 3 to 4 minutes, it un-froze and I could disconnect the panel and close SGP.
Link to the log file: https://www.dropbox.com/scl/fi/gm0wrhiojjvkkeoatxohk/sg_logfile_20241201135448.log?rlkey=4t4gz3goknwtzg6rep7b8onam&st=u7atio0f&dl=0
Again this works without issues in SGP 3.2 (I have not tried today again, but it worked out yesterday). It is inconvenient to switch from 4.4 to 3.2 And this does not go without changes in the interface and I think some settings, although I think I could create different sessions to mange it if there is not another solution.