Ken
March 17, 2015, 4:57am
11
The category may be right, but switching to a new thread mid-request, does not give an accurate portrayal of the steps you (we) used to resolve your issue. Regardless, the category is not that important.
From the instructions on how to ask for help:
In your post, include:
Operating system
Version of SGPro
A link to a log file showing the incident (failure). Help->Open Log File (for the current run). For a previous run, Help->Open Log Folder (SGPro saves logs for 2 weeks). This forum does not allow for attachment of large files so you will be responsible for hosting your own files (www.dropbox.com is a great free service to take advantage of for this task).
The SGF (sequence) file you were using when the incident occurred
A detailed description of the problem you are having (please try to identify the time of the incident). A detailed description, means providing an exact series of steps that fail for you.