The log doesn’t help then? I am running 16GB of RAM as I was this morning… Looks like no imaging then tonight. Can anyone TV in and see what the issue is?
Thanks Jared - I tried that and it didn’t work (for me) although it worked for Swag72.
I’ve now upgraded to v3.### which appears to be working fine.
Francis
I am running Windows 8.1 on a 64 bit Toshiba Satellite machine. I had been using SGP 3.1.0.433 and it was running just fine until today. But now it won’t open at all. When I click the icon it does nothing. I am not sure where the log file is located.
When I use the DOS command line and enter the directory, I see the exe file in the folder, but when I type it out on the command line I get the message that the file doesn’t exist. Strange that it can’t recognize it since it is definitely listed in the directory as a valid executable file. I have just downloaded and installed SGP 3.1.0.454 and it does the same thing as the earlier version. I have tried shutting down the machine and restarting, uninstalling and reinstalling. Nothing helps. What can be done to recover?
Note that the “AppData” folder is hidden so you will need to ask windows file explorer to show hidden folders ot type it in manually, Hopefully there is something in the log.
My apologies, but I do not understand the instructions that you pointed me to for getting you the log data. It appears that the instructions are advocating creation of technical assistance requests by use of the help menu in Sequence Generator Pro. I cannot open the software to gain access to that menu. Am I misunderstanding the intention of how to get the log file to you?
My recent email reply to you seems to be recognized and posted here, but there is no content in the posting that I am seeing. Can you confirm tat you got my responses to your recent questions?