SGP3.0.0.7 startup error

Sequence Generator
1

I upgraded from SGP2.6.0.25 to release 3.0.0.7.

When I start SGP3 without network, error message one pops up:
SGP3 error

When I connect the network cable, and click help->check for update, the error message displays:
SGP3 error2

The SGP log is attached for reference.
sg_logfile_20180204191109.zip (3.3 KB)

2

Hi Subaru,
Last night I was getting similar warnings.

I have not tried this on the obs computer (without internet) but have done this on the home desktop(with internet):

Acknowledge the error (click OK) and SGP will open up. When in SGP click on ‘Help’ and “check for updates”. I think I did it more than once. I closed and reopened SGP and it started up OK without the error message.

EDIT:
Just tried doing the same on the obs computer - does not work unless there is an internet connection. Once the internet connection is cut again - the error message comes back on re-starting SGP.

Kinch.

3

Jared/Ken:

Are we going to have to live with this error message coming up every time we start SGP without internet connection? (Or- since only two of us mentioned it - is it uncommon and owner system related rather than on everyone’s screen?)

4

The same error message appears on my PC and the same for 2 other friends.
It seems it is a common error.
Renan

5

It’s common, but should only be happening about once a week when the update check happens. It has been addressed, just not released. I’ll see if I can get it out later this evening since it’s minor and rather annoying.

Thanks,
Jared

6

Thanks Jared…you are 100% correct: it is minor and rather annoying :frowning: …but you come up trumps again with a very fast response :slight_smile:

Kinch