Start SGP takes minutes

When starting SGP, it freezes on “checking license” splash screen up to few minutes. Do anybody know why? My internet connection works fine during this time.

Should be pretty quick even on a poor internet connection (like mine).

Can you attach a log? Maybe there’s some info there. Does it reliably take a while or is this just on occasion? Maybe a firewall or something in place that’s causing issues?

Jared

It takes long not always. Today it started in few seconds, but I deleted unused ASCOM switches. Yesterday it took long every time I started SGP. I thing it can be related to the pegasus switch ASCOM drivers. After installing the pegasus ASCOM switch driver, the are 6 or 7 switches in the list and I think that I first noticed the long start after installing the pegasus switch ASCOM drivers.

On this computer I have only Microsoft defender, no other FW or antivirus. I will try to find the logs from yesterday.

Here is beginning of the log. Start in more then 5 min.

[02/20/23 21:12:20.237][DEBUG][Unknown][NONE] .NET Framework Version: 4.8
[02/20/23 21:12:20.241][INFO][Unknown][NONE] ASCOM Platform version: 6.6.1.3673
[02/20/23 21:17:41.921][DEBUG][Main Thread][NONE] SGPro retail license…
[02/20/23 21:17:44.287][DEBUG][Unknown][NONE] API successfully started on port 59590…
[02/20/23 21:17:45.267][DEBUG][Unknown][NONE] FileManager.Deserialize: Await serialization lock…
[02/20/23 21:17:45.267][DEBUG][Unknown][NONE] Performing Deserialize…
[02/20/23 21:17:45.268][DEBUG][Unknown][NONE] Error loading notification settings! Could not find file ‘C:\Users\Admin\AppData\Local\SequenceGenerator\Sequence Generator Pro\notifications.sgd’.
[02/20/23 21:17:45.330][DEBUG][Main Thread][NONE] ===== S E Q U E N C E G E N E R A T O R v4.2.0.966 (64-bit) =====
[02/20/23 21:17:45.375][DEBUG][Main Thread][NONE] OS: Microsoft Windows 10 Pro
[02/20/23 21:17:46.859][DEBUG][Auto Guider Error Thread][NONE] Entering Auto Guider message dispatch loop…
[02/20/23 21:17:46.867][DEBUG][Focuser Thread][NONE] Entering Fouser message dispatch loop…
[02/20/23 21:17:46.869][DEBUG][Camera Thread][NONE] Entering camera message dispatch loop…
[02/20/23 21:17:46.870][DEBUG][TEC Thread][NONE] Entering TEC message dispatch loop…
[02/20/23 21:17:46.871][DEBUG][Filter Wheel Thread][NONE] Entering Filter Wheel message dispatch loop…
[02/20/23 21:17:46.873][DEBUG][Rotator Thread][NONE] Entering Rotator message dispatch loop…
[02/20/23 21:17:46.874][DEBUG][Auto Guider Thread][NONE] Entering Auto Guider message dispatch loop…
[02/20/23 21:17:46.876][DEBUG][Dome Thread][NONE] Entering Observatory message dispatch loop…
[02/20/23 21:17:46.884][DEBUG][Safety Thread][NONE] Starting safety monitor…
[02/20/23 21:17:46.885][DEBUG][Telescope Thread][NONE] Entering Telescope message dispatch loop…
[02/20/23 21:17:46.889][DEBUG][Environment Device Thread][NONE] Starting environment device monitor…
[02/20/23 21:17:46.931][DEBUG][Main Thread][NONE] FileManager.Deserialize: Await serialization lock…
[02/20/23 21:17:46.931][DEBUG][Main Thread][NONE] Performing Deserialize…
[02/20/23 21:17:46.959][DEBUG][Unknown][NONE] Settings changed (or loaded)…
[02/20/23 21:17:46.959][DEBUG][Unknown][NONE] ****************** SETTINGS DUMP **************

I have had the same symptoms for a few days. When I restart, it says an app is preventing it “SplashForm”. This app is parasitic without being a virus. No antivirus detects it.
It appears to be harmless. By dint of patience at the start, it seems less penalizing.

Another post with the same problem: SGP fail to launch with windows 11 - #3 by drvo