I would need to see the logs to be certain, but I think that error message is coming from one of the ASCOM drivers and not from SGPro. It typically means that there is a 32 / 64 bit driver mismatch, but since you have tried the 32-bit version and still see the same issue, it likely means that ASCOM cannot find the information it needs from the Windows registry. I can’t be certain of the fix here, but in your place, I would:
- Make sure ASCOM is up to date with the latest version
- If it already is, uninstall and re-install it
- For any ASCOM equipment that you are using, do the same, uninstall and re-install
- Make sure to continue using 32-bit SGPro unless you know for certain that all of your drivers are 64-bit compatible.
Here is instructions on submitting logs so we can maybe provide additional guidance: