Ken
September 24, 2022, 2:22pm
3
I think that you may have attached incorrect logs. Also, as a note, SGPro makes log submission easy and it can be accomplished in app. See here for guidance:
Hi folks,
Please help us keep support requests organized so we don’t drop them.
Support requests go in here: #sequence-generator:sgpro-support Please try to create them in there. We will try to help move them in there also.
We spend a lot of time asking for more data. If you create a topic in here, we provide a template to help guide the support request.
There is a new option in the Help menu. The “Report a Problem” item will open up a new ticket for you, provide required information and …