Proper Sequence to launch SGP

[Ken]

Hmm. I don’t have any ideas off the top of my head. Can you recreate the issue and send us logs?

If you have a SGPro license, you can send us logs within SGPro:

How to Submit Logs in SGPro

Hi folks, Please help us keep support requests organized so we don’t drop them. Support requests go in here: #sequence-generator:sgpro-support Please try to create them in there. We will try to help move them in there also. We spend a lot of time asking for more data. If you create a topic in here, we provide a template to help guide the support request. There is a new option in the Help menu. The “Report a Problem” item will open up a new ticket for you, provide required information and …

If you’re in a trial, you’ll need to send them via email to support@mainsequencesoftware.com (please let us know if you do)