QHYCFW3 via QHY163M 4 pin connection

[Blubee]

I am struggling to get my new camera/filter wheel QHY163M/QHYCFW3 to work with SGP.
The camera appears to connect correctly and operate. But no matter what I try I cannot get the filter wheel to operate. Initially when connecting: SGP report the filter is moving then reports NA. All the time there is nothing from the filter wheel (no movement or LED).
I have downloaded the latest camera drivers and Ascom (4pin) drivers but still no joy!
The filter wheel is connected to the laptop via the camera 4 pin connector. and switched to that mode ie green status LED.
At one point it did start to work, but after restarting SGP i’m back to no filter wheel movement.
I have tried switching the filter wheel into USB mode (with all the drivers installed) but still no control of the filter wheel.
I know the hardware is all OK because it works flawlessly in EZcapQT.
I also have Kstars/Ekos setup on my old laptop and again the camera/filter wheel works fine.
I have looked at forums on the internet and see other people have also had problems, but I can’t find a solution.
I have even tried wiping my Dell Latitude laptop and doing a clean install of Windows 10, ASCOM Platform 6.4SP1, SGP and camera drivers but still the same
I have run out of things to try…
There must be people who have managed to get this setup working?

Any help would be greatly appreciated.

[Jared]

Neither EZCap or Ekos will be using the ASCOM drivers and that is likely where the problem lies. If you can upload some logs we can look:

How to report issues or ask for help

Hi folks, In order to expedite your requests for help, we politely ask that, before posting, you take a look through the help file to see if it answers your question. One is installed with every copy of SGPro and has search functionality. Finally take a look through the forum (using forum search) to see if others have experienced a similar problem. If you still can’t figure out how to resolve your issue, by all means, ask for help. Here’s how: As a general rule, when requesting help: Cre…

Jared

[Blubee]

Hello. Thank you for your reply.
Yes I came to that conclusion too.
This evening I tried another laptop an Asus with a USB3 port.
Bingo it works! But I would still like to get it working on the Dell Latitude, but at least I know it all works
I did note however it was critical how the devices where enabled in SGP. The camera has to be selected and connected first, then the filter wheel selected, at this point a box opens up asking to import data from the wheel, I click OK then the filter wheel connects it’s self…
Kind regards.
Keith…

[Lostone]

This is good to know, I just received the new QHY600 and am waiting on the QHY Filter Wheel.