SGP 3.2.0.660 no longer starts

[ncwolfie]

SGP 3.2.0.660 has been working fine. A week of down weather so I have been away. Went to start SGP today and it does nothing. No load screen, nothing. Tried reinstalling and same thing. This on Windows 10 pro. Has been working flawlessly til now. A clear night coming tonight, so anxious to get it going. Any suggestions?

Update… after discovering that 3.2 would not run. I installed version 4 64 bit into a different directory. It has same behavior and will not open.

Thanks
Randy

[Jared]

You can try this:

SGP will not start after trial and paying for full program

@smokeyjoe49 OK… well here is the “nuclear option”… not sure what else to do. Sometimes settings files can become corrupted… like if SGPro crashes while saving them. This will cause you to lose SGPro settings, but not equipment or user profiles. If you are reading this via email and there are no images, make sure to visit this thread on the forum. Assumes Windows 10: Open File Explorer and click the “View” tab on the top. Make sure “Hidden Items” is checked. [image] On the left pane of…

Worth backing up things before going down this route though.

Jared

[Jared]

Also if a log is getting created it may be worth posting it here so we can see if something is going on.

Jared

[ncwolfie]

Tried the deleting the folder as indicated above, but still the same results, program will not start. Looking for a log file but not seeing one.

Thanks
Randy

[Jared]

There’s a good deal more than removing a folder in that post.

Has anything recently changed? ASCOM version or anything?

Jared

[ncwolfie]

Tried a system restore to last week, system would not even boot to windows, was able to undo the restore and get back to windows. No changes made to ascom. The only thing that may have changed could be a windows update of some sort. Other than that I have not even used the computer since my last imaging session.

Thanks
Randy

[ncwolfie]

http://mainsequencesoftware.com/Content/SGPHelp/SequenceGeneratorPro.html?SGProWontStart.html

This link only goes to manual, nothing about won’t start.
This machine shows as licensed on my account dashboard btw.

Randy

[Jared]

That link should take you to a decently long post:

https://forum.sequencegeneratorpro.com/t/sgp-will-not-start-after-trial-and-paying-for-full-program/10136/20

[ncwolfie]

Jared I found the log file that may tell something. Not understanding how I need to proceed to fix it though. Can you take a look?

Thanks
Randy

[09/23/21 11:49:58.897][DEBUG][Unknown][NONE] .NET Framework Version: 4.8
[09/23/21 11:49:58.994][DEBUG][Unknown][NONE] Application level exception! : Unable to open ephemeris file: C:\Program Files (x86)\Common Files\ASCOM\Astrometry\JPLEPH, RC: 1
at ASCOM.Astrometry.NOVAS.NOVAS31…ctor() in C:\ASCOM Build\Export\ASCOM.Astrometry\ASCOM.Astrometry\NOVAS31.vb:line 107
at ASCOM.Astrometry.AstroUtils.AstroUtils.InitialiseAstroUtils() in C:\ASCOM Build\Export\ASCOM.Astrometry\ASCOM.Astrometry\AstroUtils.vb:line 46
at ASCOM.Astrometry.AstroUtils.AstroUtils…ctor() in C:\ASCOM Build\Export\ASCOM.Astrometry\ASCOM.Astrometry\AstroUtils.vb:line 35
at SequenceGenerator.Astrometry.d()
at tp.a(String[] A_0)

[ncwolfie]

I ran the repair on ascom platform 6.5 and that seems to have fixed the issue.
Thanks for the guidance.

Randy

[Jared]

Glad the repair addressed it. We’ve only seen that issue after an ASCOM upgrade which was why I was wondering if you had recently installed. Glad you got it working though!

Jared