SGP minus internet

Jared,
I asked about this in September with no results. I am using a 2.xx rev. and have been for several years. I’m very happy with SGP but about 4 months ago I got tired of MS Windows 10 updates messing with my dll files and drivers and took my observatory pc off line. Since then SGP takes over a minute to launch. I assume it must be trying to on-line validate the license or some such. Is there a fix for this or am I doomed to wait longer for SGP to open.

Thanks,
Tom

Tom,
We’d need a log to see where it’s stuck at. The update check should be pretty quick if SGP determines there is no internet available.

Jared

Jared,
Where would I find the log?

Tom

Tom,
This post has information on where to find logs:

Thank you,
Jared

Jared,

I started tSGP this morning and copied what I think are the important
lines at the beginning of the log file. Pls let me know if you need more…

[11/30/20 10:29:05.393][DEBUG] [Main Thread] Licensing: Machine ID found…
[11/30/20 10:29:05.393][DEBUG] [Main Thread] Checking for valid internet
connection…
[11/30/20 10:29:10.440][DEBUG] [Main Thread] Error validating internet
connection: The operation has timed out
[11/30/20 10:29:10.440][DEBUG] [Main Thread] Licensing: Request for
licenses failed, looking for cookie…
[11/30/20 10:29:10.565][DEBUG] [Main Thread] Licensing: Cookie found…
[11/30/20 10:29:10.565][DEBUG] [Main Thread] Licensing: Applying licenses…
[11/30/20 10:29:10.565][DEBUG] [Main Thread] Licensing: Licenses applied…
[11/30/20 10:29:10.573][DEBUG] [Main Thread] SGPro retail license…
[11/30/20 10:29:11.339][DEBUG] [Main Thread] API successfully started on
port 59590…
[11/30/20 10:29:11.720][DEBUG] [Main Thread] Error loading notification
settings! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\notifications.sgd’.
[11/30/20 10:29:11.723][DEBUG] [Main Thread] Error loading GNS endpoint
settings! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\gnsSettings.sgd’.
[11/30/20 10:29:11.724][DEBUG] [Main Thread] Error loading email
endpoint addresses! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\1-emailEndpointAddresses.sgd’.
[11/30/20 10:29:11.724][DEBUG] [Main Thread] Error loading email
endpoint addresses! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\2-emailEndpointAddresses.sgd’.
[11/30/20 10:29:11.724][DEBUG] [Main Thread] Error loading email
endpoint addresses! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\3-emailEndpointAddresses.sgd’.
[11/30/20 10:29:11.725][DEBUG] [Main Thread] Error loading text file
endpoint data! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\1-textFileEndpointSettings.sgd’.
[11/30/20 10:29:11.725][DEBUG] [Main Thread] Error loading text file
endpoint data! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\2-textFileEndpointSettings.sgd’.
[11/30/20 10:29:11.725][DEBUG] [Main Thread] Error loading text file
endpoint data! Could not find file
‘C:\Users\admin\AppData\Local\SequenceGenerator\Sequence Generator
Pro\3-textFileEndpointSettings.sgd’.
[11/30/20 10:29:11.803][DEBUG] [Main Thread] ===== S E Q U E N C E G E
N E R A T O R (v2.6.1.398) =====
[11/30/20 10:29:11.874][DEBUG] [Main Thread] OS: Microsoft Windows 10 Pro
[11/30/20 10:29:12.078][DEBUG] [Focuser Thread] Entering Fouser message
dispatch loop…
[11/30/20 10:29:12.078][DEBUG] [Camera Thread] Entering camera message
dispatch loop…
[11/30/20 10:29:12.079][DEBUG] [TEC Thread] Entering TEC message
dispatch loop…
[11/30/20 10:29:12.079][DEBUG] [Filter Wheel Thread] Entering Filter
Wheel message dispatch loop…
[11/30/20 10:29:12.079][DEBUG] [Rotator Thread] Entering Rotator message
dispatch loop…
[11/30/20 10:29:12.080][DEBUG] [Auto Guider Thread] Entering Auto Guider
message dispatch loop…
[11/30/20 10:29:12.080][DEBUG] [Auto Guider Error Thread] Entering Auto
Guider message dispatch loop…
[11/30/20 10:29:12.080][DEBUG] [Safety Thread] Starting safety monitor…
[11/30/20 10:29:12.080][DEBUG] [Dome Thread] Entering Dome message
dispatch loop…
[11/30/20 10:29:12.081][DEBUG] [Environment Device Thread] Starting
environment device monitor…
[11/30/20 10:29:12.089][DEBUG] [Telescope Thread] Entering Telescope
message dispatch loop…
[11/30/20 10:29:12.099][DEBUG] [Main Thread] Settings changed (or loaded)…
[11/30/20 10:29:12.100][DEBUG] [Main Thread] * SETTING:
settingMdiAutoStretch = False

That entire section took 7 seconds. So guessing that’s not the hold up. It could be that you’re loading a largish sequence with a fair amount of targets or events? 2.X isn’t great about handling more than a couple of targets.

Thank you,
Jared

In case you need it, this is the entire file generated after the app
opened on the screen.

(Attachment sg_logfile_20201130102904.txt is missing)

I saw that short period too in the log file.

I only use SGP for focusing. The sequence comes up blank and then I add
the particular sequence details. I don’t save the existing ones when I
exit SGP.

Just to be more detailed, when I launch SGP, I click on the icon, the
mouse momentarily is joined by the arrow pointer icon which only lasts
about 2 or 3 seconds. No SGP screen opens and I sit on the desktop for
about 45 sec to a minute, after which the initial SGP logo opens and the
green bar on it’s bottom does a rolling move to the right as it
initializes and then opens with the blank sequence.

Tom

Can you send the complete log file to support@mainsequencesoftware.com and be sure to reference this thread.

My PC is likewise set up. SGP says it is checking for new versions and is stuck there for a minute. It then gives up and starts up and all is fine.

I have not heard back about this issue but I do suspect SGP must be looking for something via the internet to launch. I doubt the file I sent will solve this since it seems to happen before the SGP splash screen shows and there does not appear to be any hint in the debug file which opens after the delay.

What version of SGPro is this with?

We have this noted, but have not had a chance to investigate.

The step_change issue sounds different. I just sit on the desktop for 45 sec after clicking on the SGP icon and then it opens normally with no error messages.

Yep, understood, just curious which version of SGPro you see this on.

Sorry Ken, I misunderstood… I am back at 2.6.1.398 since I only use it for the very effective focusing routine.