Jared
May 21, 2021, 5:18am
2
Something might have gotten into an odd state…you can try the “nuclear option”. Might also be worth posting a log here before going this route though. We might be able to identify the actual issue.
See here for how to post logs:
Hi folks,
In order to expedite your requests for help, we politely ask that, before posting, you take a look through the help file to see if it answers your question. One is installed with every copy of SGPro and has search functionality. Finally take a look through the forum (using forum search) to see if others have experienced a similar problem.
If you still can’t figure out how to resolve your issue, by all means, ask for help. Here’s how:
As a general rule, when requesting help:
Cre…
And the “nuclear option” here:
@smokeyjoe49
OK… well here is the “nuclear option”… not sure what else to do. Sometimes settings files can become corrupted… like if SGPro crashes while saving them. This will cause you to lose SGPro settings, but not equipment or user profiles. If you are reading this via email and there are no images, make sure to visit this thread on the forum. Assumes Windows 10:
Open File Explorer and click the “View” tab on the top. Make sure “Hidden Items” is checked.
[image]
On the left pane of…
Jared