Hiromu
December 30, 2021, 10:20pm
1
On Sequence Generator 4.4.1.0.724 64 bit
I confirmed and could reproduced the crash on Canon EOS camera connection.
All drivers and ascom is updated. PC is HP Elitebook 8570p
When switch back to SPP 3.2.0.660, no crash,no problem it work as it should.
Is it only with me?
Regards
Ken
December 31, 2021, 1:59am
2
Not sure… we can take a look. Can you reproduce the issue and send logs?
Hi folks,
Please help us keep support requests organized so we don’t drop them.
Support requests go in here: #sequence-generator:sgpro-support Please try to create them in there. We will try to help move them in there also.
We spend a lot of time asking for more data. If you create a topic in here, we provide a template to help guide the support request.
There is a new option in the Help menu. The “Report a Problem” item will open up a new ticket for you, provide required information and …
Hiromu
January 2, 2022, 2:59pm
3
I had sent the report from 4.4.1.0.724 64 bit with log file.
Please delete this thread to reissue, thank you.
Regards