Hi friends! I was installed my new APX60 mono camera, but when I use BIN 1 to Frame and Focus and Plate solve I recevied a message like: " error capturing during frame and focus!" but, in BIN2 works okey
Link to Logs
Useful Info
Windows 10 pRO
4.2.0.968
Ken
March 13, 2023, 3:11pm
2
Hey there,
If you’d be inclined to submit logs to us for inspection, we’ll see what we can find. Further guidance on how to do this can be found here:
Hi folks,
Please help us keep support requests organized so we don’t drop them.
Support requests go in here: #sequence-generator:sgpro-support Please try to create them in there. We will try to help move them in there also.
We spend a lot of time asking for more data. If you create a topic in here, we provide a template to help guide the support request.
There is a new option in the Help menu. The “Report a Problem” item will open up a new ticket for you, provide required information and …
Hi Ken! Thanks
where is log in SGpro?
Ken
March 14, 2023, 2:42pm
4
Please see the link I posted above.
When I put Submit message in Report an Issue dialog not close this window and I don’t know if my message is send…
Please confirm
Ken
March 15, 2023, 2:31pm
7