Sgp 2.6.1.398 wont start up

[steven1]

Hi, I installed the latest version of sgp 2.6 (.1.398).
When i tried to start up sgp but it wont start up. At first it seems to start up, but after a couple seconds it just stops!

[Jared]

Please post some logs and we can look into it:

How to report issues or ask for help

Thank you,
Jared

[Freeomano]

Hey Jared , My SGP wont start , I looked for the 2 files to delete in users appdata and they are not there. SGP was working great and now nothing. Please help I do not know what else to do …Thanks
Steve

[Jared]

Steve,
You may want to checkout this post:

SGP will not start after trial and paying for full program

@smokeyjoe49 OK… well here is the “nuclear option”… not sure what else to do. Sometimes settings files can become corrupted… like if SGPro crashes while saving them. This will cause you to lose SGPro settings, but not equipment or user profiles. If you are reading this via email and there are no images, make sure to visit this thread on the forum. Assumes Windows 10: Open File Explorer and click the “View” tab on the top. Make sure “Hidden Items” is checked. [image] On the left pane of…

Also we recently changed our licensing servers and because of this have created a 2.7 release which uses the new servers. 2.6 should continue to work on any existing installations but if you find yourself needing to reinstall you’ll need to use 2.7 and use the new license code that was emailed to you a few months back…or you can get it by logging into your account on our new system.

Jared

[Freeomano]

Hey Jared ,

I fixed it , not sure how I did it but it is working . I downloaded an upgrade and it worked , but I did that last night and it did not so who knows. I am going out to buy a lotto , maybe lightening will strike again. Thanks for getting back

Steve